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What to expect after your custom packaging order is approved for production and delivery.
Last updated: September 24, 2026
Production normally takes 1 to 5 business days after payment, final artwork approval, and confirmation of all order specifications. Approvals completed by 5:00 PM Wyoming time begin processing that business day; later approvals begin the next business day. Orders are dispatched on the next business day after production is complete. Changes requested after approval may extend the schedule; your quote will confirm the estimate for your order.
Shipping is completely free on every Packopie order. There is no minimum order value or quantity, and no separate shipping, delivery, or freight charge is added to your order.
After dispatch and carrier collection, standard delivery typically takes 3 to 5 business days. The estimated time from approved order to delivery is 5 to 11 business days. Delivery dates are estimates rather than guarantees. Carrier delays, weather, customs inspections, service interruptions, and circumstances outside Packopie's reasonable control may affect delivery.
Tracking details are shared when available after a carrier collects the shipment. Large or freight orders may arrive in multiple packages or on pallets and may use separate tracking or freight documents.
Customers must verify the complete delivery address before approving an order. An incomplete or incorrect customer-supplied address may delay or prevent delivery.
Inspect packages for visible damage, shortages, or missing cartons before signing for delivery. Note visible issues on the carrier's delivery record and take clear photographs when possible.
Report transit damage, shortages, or missing packages through our website within three business days of delivery. Keep the original cartons, labels, and affected products while the claim is reviewed.
Packopie does not charge for international shipping. International customers remain responsible for import permissions and any taxes or duties imposed directly by their local authorities. Customs processing may delay delivery.
For questions about shipping or an existing order, email [email protected] or call +1 307 500 7491.
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