Privacy Policy

Last updated: September 13, 2026

Information We Collect

We may collect information you provide directly, including your name, business name, email address, phone number, product requirements, artwork, uploaded files, delivery details, and messages submitted through quote, chat, or inquiry forms.

We may also receive technical information such as browser type, device type, approximate location, referring page, pages visited, and interaction data through server logs, cookies, and similar technologies.

How We Use Information

We use information to respond to inquiries, prepare quotes, review packaging requirements, process and support orders, communicate production or delivery updates, improve the website, prevent misuse, and meet legal or accounting obligations.

How Information Is Shared

We may share information with service providers that help us operate the website, communicate with customers, process payments, manufacture orders, deliver shipments, or maintain business records. We do not sell personal information. Information may also be disclosed when required by law or to protect our rights, customers, or services.

We do not sell or share a customer's consent to receive SMS messages, or the phone number provided for that purpose, with third parties or affiliates for their own marketing.

Orders and Payment Information

When you place an order, we may collect billing and shipping details needed to authorize payment, manufacture your packaging, deliver the order, and provide customer support. Payment-card information is handled by the applicable payment processor and is subject to that provider's security and privacy practices.

Communications and Marketing Choices

We may use the contact information you provide to respond to requests and communicate about quotes, proofs, production, delivery, and customer-service matters. Where permitted, we may also send product news or promotional communications. You may opt out of marketing emails using the unsubscribe instructions in the message or by contacting us. Service and order-related communications may still be sent when necessary.

Data Retention and Security

We retain information only for as long as reasonably needed for the purposes described here, including order support and legal obligations. We use reasonable safeguards, but no online system or transmission method can guarantee absolute security.

Your Choices

You may choose not to provide optional information, although some details are necessary to prepare a quote or fulfill an order. You can also control non-essential cookies through available browser settings or the choices described in our Cookie Policy.

Third-Party Links

Our website may link to third-party services. Their privacy practices are governed by their own policies, and Packopie is not responsible for their content or handling of information.

Business Transfers

If Packopie is involved in a merger, acquisition, reorganization, financing, or sale of all or part of its business or assets, information may be transferred as part of that transaction, subject to applicable law and appropriate confidentiality protections.

Policy Updates

We may update this policy as our website, services, or legal requirements change. The latest version will be posted on this page with a revised update date.

Privacy Questions

For a privacy question or request relating to information you have provided to Packopie, email [email protected], call +1 307 500 7491, or write to: